Privacy Policy

Returns, Refunds & Exchanges Policy

At Nakhbaaz, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange subject to the following terms and conditions:

Return Eligibility

Return requests must be initiated within fourteen (14) calendar days from the date of delivery.
Returned products must be unused, unwashed, and in their original condition.
All original tags, accessories, inserts, and packaging must be intact and included with the returned item.

Refunds

Approved refunds will be processed after inspection and verification of the returned item(s).
A deduction of ten percent (10%) of the total amount paid will be applied to all refund requests to cover processing and handling charges.
Refunds will be issued through the original payment method where applicable.

Exchanges

Customers may exchange eligible items within the return period, subject to product availability.
No deduction or processing fee will be applied to exchange requests.
If the replacement item has a different value, the customer will be required to pay the price difference or will receive store credit, as applicable.

Right to Refuse Returns

Nakhbaaz reserves the right to reject any return or exchange request if the returned item does not meet the eligibility requirements outlined in this policy.

1. Introduction

NakhBaaz ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make purchases from our store. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, address, email address, phone number, and payment information, which you provide when making a purchase or creating an account.

Website Usage Information: We collect data about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences.

3. How We Use Your Information

We use your information for the following purposes:

To Process Orders: To fulfill your purchases and provide customer support.

To Improve Our Services: To analyze website usage and enhance our product offerings and customer experience.

To Communicate with You: To send order confirmations, updates, and promotional materials (with your consent).

To Ensure Security: To protect against fraud and unauthorized access.

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us with payment processing, shipping, and marketing.

Legal Compliance: When required by law or to protect our rights.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access: Request access to your personal information.

Correction: Request corrections to inaccurate information.

Deletion: Request deletion of your information (subject to legal obligations).

Opt-Out: Opt-out of receiving promotional emails.

7. Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: